Our Queue Management Systems are Ideal for hospitals, outpatient departments (OPDs), diagnostic centers, banks, and other service facilities.
System composition：
Ticket dispenser: Placed at the entrance/waiting area for
customers to pick up their numbers. (support multiple ticket
dispenser for one system) （must）
Call pad: Used by staff to call out queue numbers. Each
window/room required one unit. （must）
Counter display: Displays the current queue number at the
window. One is required for each window/room. (optional).
Evaluator: Allows customers to rate their customer service
satisfaction (optional).
Main display: Centrally displays all current queue numbers in the
lobby (optional)
Item: Touch screen ticket dispenser
Touch screen: Capacitive touch screen
LCD brightness: 250-400 cd/㎡
Resolution: 1080*1920 HD
Standard OS: Windows i3 4G RAM + 64G SSD (higher configure optional)
Signal: WIFI/LAN/433 wireless
Speaker: Built-in speakers
Motherboard interface: USB ports/audio/HDMI/network port
Printer: Front open 80mm thermal printer
Installation: wall mounted/desktop/floor standing
Features: Stable system/fast speed/no blue screen, easy
maintenance/can receive and process signals from 198 wireless
terminals, USB wireless communication module, no frequency
hopping, 0 delay response within 2000 square meters/automatic
power on upon incoming call, timed shutdown/front replacement of
printing paper for more convenient daily use
Basics:
1. Device in same internet and wireless range can auto read in software, easy
connect and setting.
2. Supports auto number clear each day of half day.
3. Supports manager computer setting and check report with same internet.
4. Supports management of multiple sites on the same network.
5. Support set number range for specific service.
Language and Voice
6. Supports multiple software languages: English/Arabic/French/Spanish/Russian...
7. Supports single or dual-language voice calling.
Counter and Services
8. Supports multiple windows for one service, or multiple services per window.
9. Ticket button support select the multiple-layer category (e.g., languages), then
select the second-layer service name, supporting up to three service levels.
10. Support set the priority service and priority level.
11. Supports management of service information, adding/allocating/restricting
number collection time/quantity/restricting service number collection rules (ID
card/card type/mobile phone number)
12. Service number prefixes A-Z/0-9/customization
13. Supports multi-level automatic service transfer, with A->B B->C C->A process
settings
14. Supports configuration of window information management
(name/address/priority/voice/location information), intelligent window service
time priority/window service priority
15. Supports customized management of LCD window/main display by area
number/area name/area description
16. Supports multi-window and multi-area management
17. Supports different service numbers: 99 services, free service name setting
18. Supports counter numbers: up to 999 Counters
Screen and ticket design:
19. Customizable interface editing for the number collection interface
(customized text/service/image/time/version/video/background image)
20. Customizable layout for print templates (printing template/customized
text/service information/location information/service window/number of
number collection/phone number/number of people waiting/image/time)
21. Customizable LCD window display (customized text/title/photo/staff
module/window number/window name/next number/service/number of
people waiting/time/video/background image) with customizable layout
(style/color/size) and video advertising
22. Customizable LCD main display (customized text/title/call title/window
processing/service title/processing in
progress/upcoming/passed/photo/time/video/background image) with
customizable layout (style/color/size) and video advertising
Management and Query Reports
23. Real-time display of system equipment operating status
24. Real-time display of services/Window information
25. Supports business statistics by date/yesterday/week/month/customized
and business statistics and evaluation information by window
service/window/work number
26. Supports customer information statistics, as well as business information
viewing and export report
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